About Us
Ascott Analytical Equipment Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Ascott Analytical Equipment Limited
Unit 6 Gerard
Lichfield Road Industrial Estate
Tamworth
Staffordshire
B79 7UW
United Kingdom

Phone: +44 (0) 1827 318040
Fax: +44 (0) 1827 318049
Email: info@ascott-analytical.com
VAT Registration Number GB555171739


Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

Our minimum order value is 50.00 GBP pounds sterling excluding VAT.

We accept credit card payment. Credit card payments are made in GBP pounds sterling. If you are shopping from the EU your credit card company will convert the transaction to Euros or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Packing And Delivery
Packing and delivery charges are calculated on a packed weight or packed volumetric weight basis. Deliveries to UK and EU customers is automatically calculated. Delivery to other countries will be notified of delivery cost once we have the price.

Delivery Schedule
We deliver your order right away. We will normally send your order to you in 2 to 3 business days . International orders are generally received in under 5 days.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
For orders made from the UK 20% VAT is added. Orders from the European Union countries other than the UK will be charge net of VAT. All other orders are VAT free.

Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee, so long as the goods are undamaged and in original condition. Outward & Inward carriage charges are not refundable.

Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0) 1827 318040 or fax us on +44 (0) 1827 318049 or write to us at Unit 6 Gerard Lichfield Road Industrial Estate Tamworth Staffordshire B79 7UW United Kingdom

Privacy Policy
Ascott Analytical Equipment Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Got to the Ascott On-line Shop
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